I can’t speak highly enough of our experience with Birch Lane Paws. We used their “puppy nanny” to have her brought to us, from OH to OR. Bella (prev. Bonnie) arrived at the airport healthy and well-cared for.
Wayne was wonderful, working to soothe my fears of getting scammed by ordering out of state. He was very quick to respond to my messages, and even sent a video showing our sweet girl and a note with our name to prove it all was real.
Once she arrived a vet misdiagnosed her with a health issue, and Wayne was kind and concerned, keeping up with our every update until she was cleared of all health concerns and pronounced perfectly healthy.
Clearly, they truly care about their dogs, their customers, and operating with integrity.
Bella is so smart, she’s been great to train and eager to please, and the snuggliest sweetheart we could ask for ❤️
Thanks guys, you’ve made our family feel complete!